Large companies have very high operational expenses for monitoring and administering their large IT infrastructures. Many companies are looking at ASP services for hosting some of their standard and mission critical applications due to these costs.. Tratum Technologies has a a dedicated 24X7 team to take care of routine administrative support for Database and Systems. This can be achieved by high security access provisioning to the internal systems from outside. These services can be customized based on the need for augmenting the support staff stationed at the customer site and only used for the times needed. The time zone difference allows us to provide nighttime support for US and European market at a cheaper price than daytime support.
Offerings
The deliverables of these services includes:
Standard Systems and Database Administration tasks. Remote monitoring of the systems and alerting on-site staff if needed. Back up and restore including remote backup. Routine maintenance tasks and up-keeping the systems quality/performance
Benefits
Added cost advantage and better 24X7 coverage
Systems Security monitoring during night hours at cost effective price
Batch job monitoring for applications, databases and OS
Maintenance work done during off hours to reduce end-user down time
Upkeep and software patch instillations with minimum disruption
Better back-up and recovery possibility if choosing a remote backup option.
